• “When Generations Collide:” Understanding Why and How Generations Clash in the Work Arena

    One of the best parts of living in a small town in Maine is that people actually walk from place to place. Even more remarkable, perhaps, we walkers stop and greet one another when we meet. Sometimes, it’s just to say “Good Morning;” other times nuggets of wisdom are shared.

    Today, was a nugget of wisdom morning. Walking on our neighborhood beach, I bumped into a friend whom I had not seen for some time. Aged 60, she has been looking for work for more than a few months. She has a stellar resumé and has had many interviews but the ideal offer has not materialized. She said, “I kept asking myself what I might be doing wrong. I knew something was missing in the interviews but I could not put my finger on the problem until I read a book called When Generations Collide. Suddenly, I realized that my interviewers, most of whom were quite young, do not understand why I am pursuing another job. More than a language barrier it is a giant generational barrier, and I knew I had to overcome it to find the work that I wanted.”

    The full title of the book she recommended – and I do too – is, When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work, by Lynne C. Lancaster and David Stillman.

    The authors, founding partners of BridgeWorks consulting firm, describe four generations as: “Traditionalists” (1900-45), “Baby Boomers” (1946-64), “Generation Xers” (1965-80) and “Millennials” (1981-99). They explore the problems each might encounter in work settings, but, of course, as with my neighbor the problems can arise long before one is actually in the work setting.

    This is a book you’ll want to keep, to refer to over and over again. It is not full of jargon, or dry data and analysis. It is an easy read, but don’t be deceived by the facility with which you can breeze through their anecdotes. The stories are real and poignant and may even enlighten as they did my neighbor and me on this fine Maine morning.

    Local Sculpture, Willard Beach, photo by Elizabeth

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