Archive for the ‘Uncategorized’ Category

  • Seven Self-Marketing Tips

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    Courtesy babacita.com

     

    Fast Company Magazine published a terrific article in this week’s Co.Design section called “7 Steps for Creating New Retailing Experiences.”  True, its ideas and innovative examples are aimed at retailers, but what I found extraordinary is how these  “7 Steps”  are just as valuable for individuals keen on boosting their own self-marketing.

    The article begins, “To truly design a great experience that’s right for your company, we need to look beyond the field of design to sociology, economics, organizational behavior, and even theater. These seven principles will help you be strategic about the experiences you design and choose the right script for your company.”

    Take a look at their tips and see if you don’t think they might apply to your image experience as well as Starbucks:

    1. Experience design is not about luxury. Southwest Airlines, for example, applies a combination of heart, humor, and efficiency as a distinctly Southwest script for air travel that’s different from the norm.

    The “Premium” is what separates you from the rest of the pack – no matter if you’re a chincilla or a chipmunk. See our posting,  Creativity and the Power of Imagination – for CEOs as Well as Wizards!

    2. Start with empathy. Understanding and challenging social scripts requires stepping into your customers’ shoes.

    Remember Leonardo’s “Working Resume?”

    3. Do your own thing.…. People will value originality as long as you continue to serve their needs.

    Take a look back at our Your Originality: How to Capture and Market It 

    4. Utilize all elements of theater. Create an immersive world with consistent rules. To reinforce the script, think of the whole experience as a “play,” including the cast, costumes, set, and props.

    Details, details, details – or as we posted earlier: Rabbits, Privet Hedges and a Planters Peanut Bar: How John Updike Brought What Is Peculiar to the Moment to Glory

    5. Use different incentives to create different behaviors. Align your people, including their incentives and motivations, with the desired experience.

    Remember our contribution from Australia,  Color Your Way to Success: Learn What Colors Reveal About You and The Organization Where You Think You’d Like to Work

    6. The devil is in the trade-offs. The experience you offer should have a clear point of view.

    Focus, focus, focus –
    Thanks Be To Shakespeare: Those Telling Details in the Story Behind Your Resumé Really Do Matter

    7.  Evolve to stay relevant. Never stop prototyping and testing changes to make the experience better and to change in step with people’s needs.

    Reinventing yourself You Have to Step Out of the Batting Cage to Hit A Home Run!

    Popularity: 19% [?]

  • Sidewalk Wisdom!

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    If  you’re genuinely interested in taking a new path in life, one of your first steps should be to read Portia Nelson’s little gem of a book, There’s A Hole in My Sidewalk.

    Born in Brigham City, Utah, in 1920, Portia Nelson became a Renaissance Woman. Her name was originally Betty Mae Nelson. She grew up in humble circumstances and was the youngest of nine children, four of whom died before she was born. Her grade school friends nicknamed her Portia after a popular radio soap opera ”Portia Faces Life.” Little did they realize how prescient their naming would be.

    When she died in New York City in 2001, her obituary praised her as a “beloved singer, songwriter, actress, and author. She was best known for her appearances in the most prestigious 1950s cabarets, where she sang an elegant repertoire in a soprano noted for its silvery tone, perfect diction, intimacy, and meticulous attention to words.

    She was one of the most popular cabaret singers of the 1950s, the era when such New York supper clubs as Bon Soir and the Blue Angel featured glamorously gowned singers of sophisticated songs. Besides singing the finest torch songs of Kern, Porter, Gershwin and the other greats of popular music, she would rescue neglected songs from oblivion, introducing audiences to such forgotten gems as Jerome Kern and Anne Caldwell’s ‘Once in a Blue Moon’ and Rodgers and Hart’s ‘Nobody’s Heart’.”

    The actress Jane Russell, a lifelong friend who was the first to encourage Portia to sing, commented, “Her lyrics were sung with such understanding that you felt you’d heard a poem sung.”

    Nelson was also a prodigious songwriter. One of her most famous compositions, ”Make a Rainbow,” was sung by Marilyn Horne at President Bill Clinton’s 1993 inaugural ceremony. Her acting career included playing the indomitable nun, Sister Berthe, in the film version of The Sound of Music. ”

    Her best-known writing is this “Autobiography in Five Short Chapters” from her book, “There’s a Hole in My Sidewalk,” originally published in 1977 and reissued in 1993:

    Chapter 1
    I walk down the street.
    There is a deep hole in the sidewalk.
    I fall in.
    I am lost… I am hopeless.
    It isn’t my fault.
    It takes forever to find my way out.

    Chapter 2
    I walk down the same street.
    There is a deep hole in the sidewalk.
    I pretend I don’t see it.
    I fall in again.
    I can’t believe I am in the same place.
    But it isn’t my fault.
    It still takes a long time to get out.

    Chapter 3
    I walk down the same street.
    There is a deep hole in the sidewalk.
    I see it there.
    I still fall in… it’s a habit… but,
    My eyes are open.
    I know where I am.
    It is my fault.
    I get out immediately.

    Chapter 4
    I walk down the same street.
    There is a deep hole in the sidewalk.
    I walk around it.

    Chapter 5
    I walk down another street.

    As valuable as this advise is about not doing the same things over and over again, I still think one of my favorite Portia pieces is this poem from the very beginning of “Sidewalk:”

    I don’t know what I want sometimes.
    But I know
    that I want to know
    what I want.

    I know that once I know what I want
    I will be able to get it.

    Of course, I may not want what I get
    when I get it…
    But, at least
    I’ll know that I don’t want that!

    Then, I can move on to something else
    I don’t know if I want.

    That’s progress!


    I wonder if she ever read Shel Silverstein’s, Where the Sidewalk Ends?

    I think she would have like it!

    Popularity: unranked [?]

  • Newsweek Magazine Metaphors and Gladiators in Northern England!

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    This morning, as I read David Carr’s article, “How to Save Newsweek,” in the New York Times, I realized that Carr’s 8 steps to salvation are equally applicable to anyone striving to achieve a unique brand and strategically position themselves in today’s job market – which is in just as much trouble as the legacy, print-on-paper media world.

    I highly recommend you read the entire article, but three of Carr’s steps which I find especially relevant are:

    “1. IT’S A MAGAZINE

    Yes, it’s a brand. But mainly, it’s a magazine.

    Whatever revenue Newsweek attracts comes overwhelmingly from the printed product. So while many savants have suggested it is as easy as dumping the print brand and its associated costs, the Web footprint of something called “Newsweek” is small and represents a tiny fraction of the revenue. The name may become more meaningful on the Web, but to make Newsweek work, someone has to figure out how to put out a magazine.

    4. DO THE SMALL STUFF WELL

    When editorial types rave about Adam Moss’s version of New York magazine, part of what they are reacting to is not the big booming features, but what the magazine does at either end — the provocative small display type, playful infographics, and bits of service journalism smartly and elegantly delivered.

    By comparison, Newsweek’s vocabulary draws on a previous century, reflecting none of the Web’s influence on print design. There is no texture: no big and little on the same page, no funny bits mixed with issues of civic moment, no jewel boxes of unexpected finds, nothing that doesn’t fit on a grid. Weeklies are murder to produce, but ragged and risky is better than rote.

    8. THROW A HAIL MARY

    …In magazines, time is both your enemy and your friend. Yes, the 24/7 cycle will run you over, but the opportunity to take a breath can sometimes provide a much needed respite. A section of look-backs could be called “Wait a Minute,” and could aggressively use the second look to deconstruct events we thought we already knew. (Was the blown call in Detroit a huge pratfall for Major League Baseball, or perhaps one of its crowning moments?)”

    Carr has mixed his metaphors here but we’ll let that slide…

    Meanwhile, the three parallel job-hunting related strategies I mentioned would be:

    RE # 1, “You’re a Magazine” – Focus on what you are and promote those assets. Don’t try to be a Chief Financial Officer or even an accountant, if you cannot balance your checkbook without the aid of three calculators. It’s up to you to identify your authentic strengths and sell them; don’t leave it up to hoping the hiring manager “will see” the strengths you bring to the table. They do not have the time for second guessing, nor do they want to take the risk. Show them what you can do!

    RE # 4, “Do the Small Stuff Well” – Details, details, details. Do the small things well and they will hold the big picture together. All good storytellers know that the heart of a story is in the details: each and every word, image, every character counts. It’s your story, your brand, your career and your life. No one is better equipped to capture the essential details than you.

    RE # 8, “Throw a Hail Mary” – Don’t be afraid to step back and take a well-calculated risk. If you think strategically, have researched the top challenges facing the organization for which you’d like to work, and have identified what you think are a few good solutions – don’t be afraid to speak up. If they are way off the mark, the worse that could happen is that you may not get the job. But is that so bad? Perhaps it is not a good fit and better to find out before you’ve been in the position a month or two. On the other hand, your ideas may be perceived as brilliant and you land the job. Now you have to be sure you can deliver on what you’ve promised. It’s those blasted details again!

    Last but not least I mentioned Gladiators. I had one of those “park in my driveway moments” today as I listed to an NPR story about the possible discovery in northern England, of  ”the world’s only well-preserved Roman gladiator cemetery.” A key clue was that the teeth marks found on some of the remains could only have been made by a lion or tiger (in northern England?). Now that’s what I call a telling detail!

    Popularity: unranked [?]

  • Mea Culpa!

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    One of my trusty readers took me to task today, thinking I had maligned seniors who might be “looking forward to the comforts of a rocking chair.”

    This was certainly not my intention and I do apologize. I personally adore rocking chairs. I think their appearance in airport lounges is the single best addition to air travel since Lindy landed in Paris. I have rocking chairs in my garden (above) and one in every room of my house except the bathrooms. That being said, I am sure that once some ingenious soul invents a rocking commode I will install it immediately.

    My intent was to tell those readers who were not contemplating creating their own business but rather were looking forward to the comforts of a rocking chair not to waste their time reading that particular “boomer enterprise” posting.

    Rest assured I would never demean anyone’s ambitions nor the rocker in which I do most all of my creating thinking.

    Popularity: 4% [?]


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